Delete My Account
We're sorry to see you go. Before proceeding, please read the information below carefully. Deleting your PaySafer account is a permanent action and cannot be undone.
What Happens When You Delete Your Account
- Your account and all associated personal data will be permanently deleted from our systems.
- All active or pending transactions must be resolved before deletion. Deletion with open escrow funds will be subject to manual review.
- Your transaction history and dispute records may be retained for up to 7 years in compliance with Nigerian financial regulations.
- Any wallet balance must be withdrawn before requesting deletion. Unretrieved funds will follow our standard dormant account policy.
- You will lose access to your account immediately once deletion is processed.
- You can re-register in the future, but previous data will not be restored.
Submit Your Deletion Request
Please fill in the form below. Our team will verify your identity and process the request within 3–5 business days.
Need Help Instead?
If you're experiencing an issue with your account, our support team may be able to help before you decide to delete. Reach us at support@paysafer.com or call +234 816 457 5730.
